One App for Every Pet Care Business Need

Combine Retail POS & Service Booking Without the Hassle

Run store sales (POS) alongside grooming, boarding, and daycare bookings in one integrated system. No more juggling multiple apps — all your financial reports merge automatically.

Try Free for 7 DaysDemo via WhatsApp

Free Staff Training · Fast-Response Support · 100% Built for Pet Shops

Platform
WindowsmacOSAndroid
Browser
ChromeSafari
Interior of a hybrid pet shop with retail shelves, a grooming area, and boarding & daycare in one store

Trusted by Dozens of Pet Shops & Pet Care Businesses in Indonesia

  • Metropawllys
  • Little Kona
  • Pet Hotail
  • Mommy Chon
  • Ohayo Pet Care
  • Woofbar
  • Barkyard
  • Thara Petshop
  • Hailey's Corner
  • Furry Petshop
  • RR PetHouse
  • SVM Petshop & Petcare
  • Pawbieast
  • Puppy Pet
  • Paw Avenue
  • Tailtopia

"Because they realize a system that improves operations isn't a nice-to-have anymore — it's a necessity."

Why PAWSI

A Generic POS Can Ring Up a Bag of Dog Food.
It Can't Run a Pet Shop.

The moment a customer books grooming, boards a dog for three nights, redeems a stamp card, and buys food in one visit, a normal cashier app falls apart. PAWSI was built for exactly that visit.

One Visit, One Record

Grooming queue, hotel & daycare room slots, retail checkout, and the pet's own history sit in the same transaction — with commission, stamps, package credits, and the accounting journal posted automatically. The WhatsApp receipt goes out before the customer reaches the door.

Built Where Our Customers Are

PAWSI is made in Indonesia by a team that sits inside pet shops. Missing something your store needs? Tell us on WhatsApp — the features we ship next come from that list, not from a roadmap written overseas.

We Move Your Data Ourselves

Switching systems is the scary part, so we do it for you: we migrate your existing customer, pet, and stock data, train your staff, and answer on WhatsApp when something breaks on a Saturday afternoon.

*New features ship when they're relevant to how pet care businesses actually operate.

See what's actually inside

Full control, without missing a single thing

See your whole business clearly and make better decisions every day.

PAWSI dashboard — revenue summary, statistics, and order status per branch

EXPLORE FEATURES

See How PAWSI Takes Over Your Store's Complexity

Forget rigid, generic checkout systems. Every module below is built specifically to precisely handle the dynamics of your pet care operations.

At checkout

Full Grooming · MiloRp250.000
Size: Large (20–35 kg)included
+ Add-on: Aromatherapy SpaRp70.000
Royal Canin Adult 2kg ×1Rp45.000
SubtotalRp365.000
Member discount-Rp36.500
Gold tier discount(5%)-Rp18.250
VAT (11%)Rp34.127
TotalRp344.377
A checkout that follows how pet shops actually work
Many transactions get paid later and plans change mid-way. Bookings can be held as unpaid, and services, weight, or add-ons are easy to change — even after the transaction is created.

Create a booking

Groomer

DEDedekANAndrewMAMaureen

Time slot

09:0010:3013:0015:30

1:00 PM is already taken · groomer conflict

Boarding room

Deluxe 02available
Suite 01available
Standard 04full
Calendar & daily operations
One board for every appointment, complete with each staff member's workload. Once a service is done, commission, material usage, and journal entries record themselves.

Pet profile

Milo

Milo

♂

Doggy • Basenji • 11 kg

MemberFully vaccinated
Coco

Coco

♀

Cat • Domestik • 4,2 kg

Fully vaccinatedMedical notes
Customer & pet records
Pet profiles with vaccine records that automatically remind you before they expire, plus birthday reminders. Phone numbers get de-duplicated automatically, so there's no duplicate data.

Payment

#ORD-1183Partial
Total billIDR 344,377

Paid

CashIDR 200,000
QRISIDR 100,000
Remaining balanceIDR 44,377
Order management
Track the payment status of every order, reopen it to add services or issue a refund. Payments already received stay accounted for.

Upgrade to Professional+, and a day's operations run smoothly

Four flagship Professional+ features follow one day at your store, from staff clocking in each morning, to customer bookings, pet handovers, and clean profit-and-loss figures at close. Every hour worked and every transaction flows into the report on its own.

01 · Morning · store opens

Facial recognition attendance

The day starts when staff clock in at the branch kiosk using their face and a PIN. Liveness detection makes sure no one can buddy-punch, so hours are accurate and payroll costs are calculated correctly.

Attendance kiosk · Kemang Branch

live
Face matched ✓

Andrew · Groomer

PIN verified · liveness OK

8:57 AM
✓Maureen · Cashier8:42 AM
✓Dedek · Groomer8:39 AM

No buddy-punching allowed.

Staff clocks in → shift starts

02 · Midday · customers arrive

Online booking portal

Customers book themselves through your page at book.pawsi.id, choose a service and time, then pay a deposit via Xendit. The booking lands straight in your calendar without you replying to chats one by one.

book.pawsi.id/your-shop
🐶

Full Grooming

Milo · Poodle

ScheduleSat, Jun 27 · 10:30 AM
GroomerDedek
Service totalIDR 250,000
Pay deposit nowIDR 50,000
Continue to payXendit

QRIS · Virtual Account · e-wallet

Deposit received → slot filled

03 · Arrival · pet dropped off

Handover form

When the pet arrives, record its condition and belongings, then have the owner sign digitally on the spot. Service begins, and the bill is ready to close out at checkout.

Pet handover

Check-in
✓Coat & skin condition
✓Belongings (collar, clothing)
Owner's special notes

Signature

Jun 27 · 10:24 AM

Mrs. Sinta

Condition signed off → ready to bill

04 · Close · tally the results

End-to-end financial report

At the end of the day, everything — deposits, service bills, even payroll costs from clocked hours — turns into journal entries automatically and rolls up into the Profit & Loss, Balance Sheet, and Cash Flow. Daily profit and loss, no manual recap.

Profit & Loss

Jun 2026
COGS Expenses 40% Profit
RevenueIDR 48,250,000
COGS−IDR 16,800,000
Gross profitIDR 31,450,000
Staff salaries−IDR 7,200,000
Rent−IDR 3,000,000
Other operational costs−IDR 1,900,000
Net profitIDR 19,350,000

Connected to the Balance Sheet & Cash Flow.

Every transaction → the report, no double entry

Testimonials

What customers who've switched to PAWSI say

Pet shop, grooming salon, and pet hotel owners across Indonesia run their daily operations on PAWSI. Here are their stories.

I've switched POS systems several times, but PAWSI turned out to be really helpful and a great fit for a pet shop business. As the owner, it's so much easier to check daily reports and transactions, and groomers now know the grooming and boarding schedule too. Everything gets entered into one system, so there's minimal miscommunication.Saya udah beberapa kali ganti sistem POS, ternyata Pawsi helpful banget dan sangat cocok untuk bisnis petshop. Sebagai owner dimudahkan lihat laporan dan transaksi harian, groomer pun jadi tau jadwal grooming maupun hotel. Semua bisa diinput dalam 1 sistem, jadi minim miskom.Translated from the original Indonesian
LK

Devianie · Owner

Little Kona Petshop · Gading Serpong

So much more complete! Checkout, stock, grooming schedule, right down to financial reports — it's all there. We used to run manual spreadsheets that kept breaking; now with PAWSI everything is recorded neatly and in real time. The most helpful part is the groomer and boarding calendar — you can immediately see who's available.Lebih lengkap! Dari kasir, stok, grooming schedule, sampai laporan keuangan semua ada. Dulu pakai spreadsheet manual sering error, sekarang semua tercatat rapi dan real-time. Yang paling membantu kalender groomer dan hotel-nya, langsung kelihatan siapa yang available.Translated from the original Indonesian
WH

Andreas · Owner

The Woof House Petshop · BSD

It's helped with absolutely everything — scheduling, transactions, stock, right down to financial reports. We used to use a POS that wasn't built for pet care; a lot of features didn't fit and just made things more complicated. Since switching to PAWSI, everything has become easy and matches our pet hotel's operational needs.Kebantu banget semuanya, dari pencatatan jadwal, transaksi, stok, sampai laporan keuangan. Sebelumnya pakai POS yang nggak sesuai bisnis pet care, banyak fitur nggak cocok malah ribet. Semenjak pindah ke PAWSI semua jadi mudah dan sesuai kebutuhan operasional pet hotel.Translated from the original Indonesian
PH

Reinhard · Owner

Pet Hotail · Bandung

More Than Software

You get a service, not just an app

PAWSI stays with you from system migration to daily operations, with a team ready to help and data kept securely stored.

The PAWSI team guiding pet shop staff through onboarding in front of a laptop with an onboarding guide
End-to-end onboarding

Switch systems without starting from zero

We're with you from day one: migrating customer, pet, and product data from Excel or your old system, all the way to a ready-to-use setup. You're never left on your own during the transition.