Schedule the visit and assign the team
Choose a time based on team availability, then assign the lead groomer and any assistants needed.
One operating system.
Built around your pet business.
Explore connected workflows for pet-care operators, retail shops, multi-branch businesses, and the brands that supply them.
Pet grooming
Manage grooming visits from scheduling through checkout.
Schedule appointments and groomers, keep care notes, track each pet’s status, then complete checkout and review commissions in PAWSI.
Groomer schedule
See every groomer’s schedule and assignments in one view.
The day view shows the time, pet, service, customer, and payment status; appointments without a groomer are easy to spot.
Three steps for running a grooming visit.
Review the care details
Review the service and care notes, upload before-and-after photos, then update the visit status.
Complete the transaction
Apply packages or discounts, record payment, then review groomer commissions.
Tools for running a grooming business day to day.
Configure services, add-ons, and pricing
Set duration and pricing by pet size, together with add-ons, packages, bundles, and seasonal pricing.
Move appointments directly on the calendar
Drag an appointment to another time or groomer without re-entering the pet and service details.
Choose flexible scheduling or fixed slots
Use flexible 30-minute intervals or fixed slots. Set working hours, leave, and holidays, then block time directly on the calendar when a groomer is unavailable.
Save before-and-after grooming photos
Save grooming results and reuse reference photos on the pet’s next visit.
Calculate and review groomer commissions
Use percentage or fixed rates, including rates by pet size. When a service is completed by a team, commission can be split between the lead groomer and up to two assistants.
Configure access, attendance, and checklists
Set access by staff role; attendance and checklists depend on the plan and configuration.
Talk to PAWSI
Talk through the grooming setup that fits your team.
The PAWSI team can help map your services, schedule, groomer assignments, and checkout process before setting up the account.
Availability depends on your plan, enabled modules, configuration and permissions.
Pet hotel & daycare
Manage occupancy, daily care, and charges for every pet.
See room availability, check-in and checkout schedules, care tasks, and charges for hotel and daycare visits.
Hotel occupancy board
See available rooms, current guests, and scheduled arrivals.
The occupancy board shows every room’s status and current stay. Staff can open a booking to check a pet in or out, or add charges.
Three steps from booking to checkout.
Check availability and create the booking
Choose the dates and room for a hotel stay, or set the duration of a daycare visit.
Check in the pet and complete care tasks
Follow the feeding, activity, medication, and check instructions for the pet’s stay.
Review charges and complete checkout
Add services or products during the stay, review the bill, then complete checkout.
Tools for managing rooms, care, and daycare visits.
Configure rooms and plan capacity
Manage room types, capacity, facilities, and status, then use the monthly map to see available dates.
Track daily care tasks
Prepare and complete feeding, activity, medication, night-check, and other care tasks for each pet.
Add charges during the stay
Use Open Bill to record products and additional services, then review all charges before checkout.
Set rates by length of stay
Set daily, weekly, two-week, and monthly rates for each pet-size tier.
Extend stays with Smart Extend
PAWSI checks room conflicts and shows the updated total before the extension is saved.
Move a pet to another room
Move all or part of a stay after reviewing room availability and the relocation period.
Use NFC during check-in
Assign an NFC tag to the pet at check-in and detach it automatically at checkout. Available on Pro Plus.
Configure daycare duration and late pickup
Set visit duration and hours, then review any charge adjustment when a customer picks up late.
Talk to PAWSI
Talk through the hotel or daycare setup that fits your business.
The PAWSI team can help map room types, capacity, check-in, care tasks, and checkout before setting up the account.
Daily care and hotel open bills are included in Professional and Pro Plus.
Retail pet shop
Manage purchasing, sales, and inventory for your pet shop.
Order from suppliers, receive stock by batch, serve customers at checkout, then track remaining stock and expiry dates in PAWSI.
Retail checkout
Scan products, check stock, and complete the sale.
Checkout shows products, available stock, pricing, and discounts in one transaction. Once paid, the sale is recorded and stock is updated.
Three steps from purchasing to checkout.
Order and receive stock
Create a supplier purchase order, then check quantities and batches when the delivery arrives.
Scan products and complete payment
Add products by barcode, review discounts, take payment, and send or print the receipt.
Review stock and plan replenishment
Review remaining stock, batches nearing expiry, and movement history before ordering again.
Tools for controlling products, stock, and sales.
Configure your catalogue and barcodes
Store each product’s SKU, barcode, selling price, cost, photo, category, and minimum stock level.
Create tiered wholesale pricing
Set the minimum quantity and unit price for each tier. Wholesale pricing applies automatically when the purchase quantity qualifies.
Create purchase orders and receive stock
Place orders with suppliers, then record full or partial receipts based on what actually arrives.
Track every batch and expiry date
See the received date, expiry date, remaining quantity, and cost of every batch for the same product.
Control FIFO or FEFO consumption order
Use the automatic earliest-expiry order, or move a batch that must be used first. PAWSI records the reason and warns when the order departs from FEFO.
See low stock and at-risk batches
Review products that are low in stock, nearing expiry, or already expired, including the affected quantity and supplier.
Trace every stock change
See stock moving in and out through sales, purchasing, returns, adjustments, and branch transfers.
Reconcile physical and recorded stock
Run a full or partial stocktake, record reasons for differences, then update stock records after review.
Process returns from the original sale
Open the original transaction, issue the refund, then decide whether the item returns to stock or is recorded as damaged.
Track supplier bills and payments
Separate received goods from paid bills, then record instalment payments and the remaining purchase-order balance.
Sell consigned products without mixing them with store-owned stock.
PAWSI keeps products, batches, ownership, and payout terms linked to the original supplier—even when the products are sold through the same checkout.
Record the supplier agreement
Set the effective period and default model: the supplier receives a base price while the store takes the markup, or the store earns a commission on the selling price.
Receive products by batch
Record the quantity, base price, and expiry date for every batch. Products remain identified as supplier-owned.
Sell through the same checkout
When a product sells, PAWSI links the sale to its supplier, batch, and applicable commission or markup terms.
Prepare reports and settlement
Pull sales by supplier for a period, review the store’s share and amount due, then record payment or a dispute.
Terms can vary by product or batch
Base price and commission can follow the active agreement or be adjusted for a specific batch so settlement uses the correct terms.
Returns and transfers preserve ownership
Return products to the supplier or transfer consigned stock between branches without converting it into store-owned inventory.
Consignment is available as a Professional add-on and included with Pro Plus.
Talk to PAWSI
Talk through your pet shop’s retail and inventory workflow.
The PAWSI team can help map your catalogue, suppliers, purchasing, receiving, checkout, and stock control before setting up the account.
Availability depends on your plan, enabled modules, configuration and permissions.
Suppliers & distributors
Manage stock from your suppliers to partner pet shops.
For pet distributors and brands that buy stock, take consignment stock from suppliers and place products with partner pet shops. PAWSI records who owns each product, what was sent to each partner, what is still on their shelves and what they owe from sales.
Example flow
Each product is recorded as business-owned or supplier-owned from the moment it arrives.
The label carries through to shipments, partner stock and sales reports. When a partner's report is verified, PAWSI separates the supplier's share from your earnings, so nothing needs to be reworked in a spreadsheet.
PAWSIStock inMain warehouse
Stock in · September
Purchase orders and consignment deliveries received at Main warehouse
PO-2609-014PT Sumber Pakan Nusantara
120
802 products · 200 units
KM-2609-006CV Rumah Aksesori
40
602 products · 100 units
ProductOwnershipIn warehouse
Pumpkin Biscuits 200 gSNK-PMK-200Business-owned96Cat Litter 10 LLTR-CAT-10Business-owned68Carrier Bag MediumBAG-CARRIER-MSupplier-owned32Cat Teaser WandTOY-TEASER-01Supplier-owned48Goods come in from suppliers, then go out to partner pet shops.
Warehouse staff record receipts and shipments. Admin or finance staff invoice partners and pay suppliers from the same reports.
Buy outright or take consignment.
Goods from a purchase order become business-owned. Consignment goods remain supplier-owned until they sell.
- PO receiving and supplier bills
- Quantity checks on consignment deliveries
- Batches and expiry dates recorded on receipt
Ship to partners, then invoice from their sales.
Create a shipment, confirm what the partner received, then verify their sales report each period.
- Shipment status from draft to received
- Available, in-transit and returning stock per partner
- Partner invoices with due dates and partial payments
Tools for pet distributors and brands.
Ownership is recorded per product
Each product is marked as business-owned or supplier-owned. Business-owned products are added to the supplier bill on receipt; consignment products are paid for only after they sell. Their stock, inventory value and reports stay separate.
Delivery Orders and proof of delivery
Print a Delivery Order for each shipment and attach photos or delivery documents. When goods arrive, record received and damaged quantities. Partner stock increases only by the units received; damaged units go to inspection.
Stock at every partner in one table
See available stock, goods in transit and goods on their way back for each product at each partner. Filter by partner or SKU, then export to Excel.
Pull stock back from partners
Request a pull-back for slow-moving or near-expiry products. Good units return to their original batch. Damaged units are inspected before being restocked or written off.
Partner sales reports and invoices
Set a reporting period for each partner: weekly, fortnightly or monthly. Once a report is verified, PAWSI creates an invoice with a due date. Partial payments are recorded, and each partner's outstanding balance appears in one list.
Supplier shares calculated from partner sales
When a partner sells a supplier-owned consignment product, the supplier's share is added to that supplier's report automatically. Partner collections and supplier payouts are still recorded separately. This flow is enabled with the PAWSI team during onboarding.
Check that your distribution model is supported
PAWSI supports purchasing, consignment in and consignment out as described on this page. If you need route sales, EDI, marketplace distribution or manufacturing, contact our team so we can assess those requirements first.
Talk to PAWSI
We’ll help you set up suppliers, partners and opening stock.
Before your team starts, we can set up partner pricing, sales-report periods and invoicing to match your agreements.
Core retail workflows are available in Professional. Outbound consignment and advanced supplier reporting are a Professional add-on and included in Pro Plus.
Hybrid businesses
Retail and pet-care services, managed together.
For businesses that sell products while also running grooming, boarding, daycare, or transport. PAWSI connects customers, pets, schedules, stock, and payments in one system.
One customer visit
Argo boards. Max gets scaling. Their owner also shops.
The team adds boarding for Argo and scaling for Max, then places three products and one package in the same cart. Everything is reviewed once before payment.
Each team keeps its own workflow. The data stays connected.
Service teams continue working from their schedules and workspaces. The cashier sees service charges, products, and packages when the customer is ready to pay.
Run the work according to each service.
Grooming uses groomer schedules. Boarding uses rooms and stay dates. Daycare and transport retain their own workflows.
- Service-specific schedules and staff
- Records stay with the correct pet
- Service charges join the customer transaction
Review everything the customer needs in one place.
The cashier can review services by pet, add products or packages, apply eligible promotions, then continue to payment.
- Services grouped by pet
- Products, packages, and promotions in the same cart
- One total to review before payment
What stays connected in PAWSI.
One profile for the whole pet family
Customer details are stored once, while weight, vaccination, care notes, and history remain attached to each pet.
Keep services clear for each pet
Add boarding for one pet and grooming for another. Pet names, schedules, staff, rooms, add-ons, and subtotals remain distinct within the cart.
Products and packages join the same transaction
Cashiers can add food, accessories, or service packages without opening another transaction. Items remain grouped for review before payment.
Follow up services from the Service Centre
See active transactions, pets needing attention, and bills awaiting payment from the same customer workspace.
Use loyalty around how customers actually spend
Points or service rewards can support customer visits. Per-pet memberships, promotions, vouchers, and customer wallets are available where enabled.
Keep a history you can trace
Return to the customer or pet profile to review earlier transactions and services according to staff permissions.
Talk to PAWSI
Run a pet shop alongside pet-care services?
Tell us which services you run. We can organise profiles, schedules, stock, transactions, and team access so they work together in one PAWSI setup.
Availability depends on your plan, enabled modules, configuration and permissions.
Pet transport
Manage routes, vehicle schedules, and driver assignments.
Set pickup and drop-off points, calculate the fare, assign a vehicle and driver, then track the trip until the pet arrives.
Route planner
Build the journey and review its fare before confirmation.
Choose store to customer, customer to store, or a custom route. Place each stop on the map, then review the distance and total fare in one view.
Three steps from request to completed trip.
Create the route and schedule
Choose the trip type, pickup and drop-off points, schedule, and applicable fare.
Assign a vehicle and driver
Check the fleet calendar, choose an available vehicle, then assign the driver handling the trip.
Pick up, deliver, and complete the trip
Open the assigned address and time, update the trip status, then save photo proof when required.
Tools for planning routes, vehicles, and driver work.
Set per-kilometre or per-trip pricing
Use distance-based pricing or a fixed rate per trip. Review the distance and total fare before confirming transport.
Choose the required route direction
Use store to customer, customer to store, or a custom route. Add a same-day or different-day return journey when needed.
Save addresses and map points
Choose a customer address, store location, current position, or a point on the map, then save it for the next order.
Manage vehicles and their schedules
View a calendar for each vehicle and every trip so dispatchers can check fleet availability.
Move trips directly on the calendar
Drag a trip to another time or vehicle without recreating its journey details.
Create recurring transport schedules
Set up regular trips for customers. PAWSI checks scheduling conflicts before creating the recurring series.
Give drivers their daily assignments
Drivers see their assigned pickups and deliveries for the day, together with times and destination details.
Update status and save photo proof
Move the trip from scheduled through completion and keep photo proof with the trip record.
Talk to PAWSI
Talk through the transport workflow for your business.
The PAWSI team can help map pricing, trip types, vehicles, recurring schedules, and driver responsibilities before setting up the account.
Transport is included in Professional and Pro Plus without an add-on fee.
Home grooming
Manage home-grooming schedules, routes, and visit results.
Prepare visits and teams, issue work orders for field service, then reconcile results, commissions, and payments when reports return.
Routes and teams
Review every groomer’s visits before the team departs.
The route board shows visit order, time, service, address, team members, and payment status, and warns when a route spreads too far.
House Call5 visits on selected date
19 Jun 2026
SchedulePaymentsPreferencesTargetsSettingsGuide
Route & team3
Jumat, 19 JunAll groomersDias 2Alvis 2Tedi 1
Print all SPKManual team
DiasAssistant: Tedi
2 visitsPinang, Kelapa Dua· 2 kecamatan · 1 kota
Rute melebar ~5 km — Owen paling jauh dari yang lain1 kunjungan di luar radius 25 km
- 1UnpaidOwenTerjauhRp440.00009.00·4 j·Assistant: Tedi
Keibi · Basic Grooming, Puppy · Premium Grooming
Rumah Alam Sutera · Alam Sutera, Kunciran+62821342342 - 2UnpaidRina WijayaLuar radiusRp150.00013.30·2 j·Assistant: Fathur
Max · Basic Grooming
Rumah · Gading Serpong, Kelapa Dua081200000004
Alvis
2 visitsKembangan, Kb. Jeruk· 2 kecamatan · 1 kota
- 1UnpaidMaya PutriRp175.00011.00·2 j
Simba · Basic Grooming
Rumah · Taman Permata Buana, Kembangan081200000006 - 2UnpaidNathanielRp150.00013.30·2 j
Keibi · Basic Grooming
Rumah 2 · Green Garden, Kedoya Utara+6282122223423
Manual team
Tim Gading SerpongDias + Tedi · 2 visits
Team override01 / 06Route board
Code-rendered example based on the current PAWSI House Call route board. Example data only.Prepare the work before departure. Reconcile the result on return.
PAWSI keeps the information taken into the field connected to the results, commissions, and payments reviewed by the office.
Every visit detail is ready for the field.
The front desk prepares each visit, the coordinator reviews route assignments, and the team carries the work order as its field reference.
- Schedule, customer, pet, service, address, and groomer
- Route assignments and distance warnings
- Work orders by route or printed in bulk
Field results return to the business record.
The office receives the work order, compares actual work with the plan, then completes the records and payment review.
- Actual time, services, quality checks, evidence, or no-show
- Visit finalisation, commission, stamps, and billing
- Cash payment or transfer-proof verification
Tools for coordinating visits, routes, and field results.
Manage the calendar and recurring visits
View visits by day or week, create recurring series, then reschedule when a customer’s timing changes.
Keep every visit requirement together
Record the customer, pet, service, address and map pin, schedule, and groomer in one assignment.
Group visits by groomer
The route board groups visits by groomer and flags routes that spread too far or fall outside the operating radius.
Configure teams for shared jobs
Assign multiple groomers to the same visit or adjust the team manually before departure.
Print work orders for the field team
Print work orders by route or in bulk so the team carries the customer, service, address, and schedule details.
Reconcile planned and actual work
Upload the returned work order, review timing, services, quality checks, evidence, or a no-show, then finalise the visit.
Follow up field payments
Record cash or transfer payments, send WhatsApp reminders, then approve or flag problematic transfer proof.
Save each customer’s groomer preferences
Record preferred or blocked groomers for all of a customer’s pets or for a specific pet.
Talk to PAWSI
Talk through the home-grooming workflow for your team.
The PAWSI team can help map service areas, schedules, groomer assignments, work orders, reconciliation, and payments before setting up the account.
Home Grooming is included in Professional and Pro Plus. A specialized Home Grooming package is available for businesses dedicated to mobile service.
Multi-branch & franchise
Manage every branch from one system.
Switch branches from the dashboard, control who can access them, and manage sales, stock, schedules, and cash by location.
Teams & stock
Set the right team access. Move stock without losing the trail.
Give logins only to people who need to open PAWSI. Operational staff can still be recorded with PIN profiles. For stock, every transfer records its origin, destination, quantity, receipt, and returns.
Active 5Manager 1Staff 1Operational 3
Sinta Nur
Groomer
OperationalActive
Staff PIN
PIN is setUsed for attendance and authorised actions
Login access
No dashboard login
Branch assignments
Gading SerpongPrimaryKemang
Teams focus on their branch. Owners can still see the whole business.
Daily records stay separate by location, but owners do not need different systems or accounts to review them.
Staff see the work relevant to their location.
Branch assignments, roles, and permissions determine the data and actions available to each person.
- Branch sales, cash, stock, and schedules
- Dashboard access based on responsibility
- PIN profiles for operational staff
Review every branch from the same account.
Owners can check another location, manage teams, move stock, and open reports without leaving PAWSI.
- Switch branches from the top of PAWSI
- Manage teams, job titles, roles, and permissions
- Transfer stock and compare reports
What you can manage by branch.
Switch branches without leaving the page
Use the branch picker at the top of PAWSI. The dashboard, POS, stock, schedules, and cash immediately follow the selected branch.
Logins for managers, PINs for frontline staff
Owners, managers, and selected staff can use login accounts. Cashiers, groomers, and other frontline workers can use PIN-based operational profiles for assignments, attendance, and commissions.
Build each branch team
Assign staff to one or more locations, then set job titles, roles, and permissions around their work.
See stock at every branch
Check quantities, batches, expiry dates, minimum levels, and product movements at the location holding the stock.
Move stock between branches
Choose the origin and destination, enter the quantity, then record receipt or returns so every movement remains traceable.
Separate sales and cash by branch
Checkout transactions, orders, payments, receivables, and cash sessions are recorded against the branch where they occur.
Manage services and schedules by location
Grooming, hotel, daycare, and transport schedules follow the branch and the team assigned there.
Compare results across branches
Filter revenue, transactions, commissions, and payments by location. Use a consolidated view where the report supports it.
Talk to PAWSI
Let’s set up PAWSI around your branch structure.
We can help define branches, login accounts, operational staff, permissions, and stock-transfer flows before your team starts using PAWSI.
Subscription charges and login accounts apply per branch. Advanced Accounting remains a separate add-on on both plans.
Veterinary clinics
PAWSI for veterinary clinics. Coming soon.
We’re preparing a dedicated experience for veterinary clinic operations. Features and availability will be announced when it’s ready.
Veterinary clinical functionality is coming soon and is not available for activation.