A Booking Portal for Your Customers

Online Pet Care Booking Portal
Self-Service, 24/7

A white-label online booking portal for pet care businesses. Customers book on their own, browse services, and reschedule anytime.
Lock the slot with a deposit via QRIS, bank transfer, or e-wallet to cut down on no-shows.

Powered by Xendit
PAWSI Portal - Two iPhone Mockups Showing Metropawllys and PAWSI Interfaces
🔒
Deposit Lock
Lock the slot with a deposit
💳
QRIS & E-Wallet
Instant payment
The No-Show Fix

Cut No-Shows with a Deposit Booking System

An empty slot is lost revenue. A deposit gives customers a reason to commit.

Without a Deposit
1.Customer books via chat or phone
2.Slot is held with no commitment
3.Day-of: "Sorry, canceling"
4.Slot goes to waste, revenue = Rp 0
~30%
average no-show rate
:(
RECOMMENDED
With a PAWSI Deposit
1.Customer picks a slot in the portal
2.Deposit paid = slot locked
3.Cancel? Deposit is forfeited
4.No-shows drop sharply
<5%
no-show rate with a deposit
:)

Set It Up to Match Your Business Policy

Everything is customizable from the dashboard

%
Min. Deposit
20%, 50%, or a fixed amount
Reschedule
1x, 2x, unlimited
Cancel
1-day, 2-day notice, no cancellations
PAYMENT GATEWAY

Integrated with Xendit for instant payment

Powered by Xendit
Booking Portal Features

Everything a Pet Care Booking Portal Needs

From booking grooming services to paying online, customers can do it all themselves, 24/7.

Self-service booking screen - first step
01
🎯Self-Service Booking

Self-Service Booking 24/7

Customers pick the service, date, time, and staff member right from their phone. Real-time availability checks, booking anytime, anywhere.

  • Pick from available dates and time slots
  • Choose a favorite staff member or groomer
  • Add extra services as needed
  • Multi-location: pick the nearest branch
Package purchase screen in the PAWSI portal
02
💳Online Package Purchase

Online Package Purchase

Sell prepaid packages straight to customers. They can buy grooming, boarding, or bundled service packages. Remaining quota is tracked automatically with a full usage log.

  • Browse and buy packages directly
  • Remaining quota tracked per service
  • Usage log: which pet used which service
  • Alert 30 days before expiry
Pet profile screen in the PAWSI portal
03
🐾Pet Profile Management

Self-Service Pet Profiles

Customers can register and update their own pet data. Name, species, breed, weight, photo — all saved neatly for every visit.

  • Add a new pet anytime
  • Upload a photo of the pet
  • Select the pet when booking
  • Full details: breed, gender, weight
Manage bookings screen - page 1
04
📜Booking Management

Manage Bookings

Customers can view all their bookings, reschedule, or cancel when needed. For boarding, they can also see photos of their pet during the stay.

  • View upcoming bookings and history
  • Reschedule their own booking
  • Cancel a booking when needed
  • View boarding photo updates
Checkout and payment screen - page 1
05
💰Online Payment

Checkout & Payment

Checkout with a range of payment methods. Pay in full or put down a deposit to lock the slot. Apply loyalty points or a voucher for a discount.

  • QRIS, bank transfer, e-wallet
  • Option to pay deposit or full payment
  • Use loyalty points for a discount
  • Apply vouchers and promo codes
Loyalty program screen in the PAWSI portal
06
Loyalty Points

Loyalty Program

Every transaction earns loyalty points. Customers can redeem points for a discount on their next booking. Measurable customer retention.

  • Automatically earn points on every transaction
  • Redeem points as a discount at checkout
  • View points and redemption history
  • Set the points ratio to fit your business
Voucher and promo screen in the PAWSI portal
07
🎟️Discount System

Vouchers & Promos

Give a welcome voucher to new customers, a promo code for a campaign, or a special reward. All with automatic usage tracking.

  • Automatic welcome voucher
  • Promo codes for campaigns
  • Minimum order and max discount settings
  • Voucher usage tracking
Guest booking screen in the PAWSI portal
08
👤Guest Booking

Guest Booking

New customers can book without creating an account. Just name, email, and phone number. A smooth experience for first-time customers.

  • Book without registration
  • Simple form: name, email, phone
  • Data saved to link an account later
  • Higher conversion for new customers
Login and registration screen in the PAWSI portal
09
🔐Authentication

Login & Registration

Two login options: email with verification or Google OAuth. One click and you're in — no new password to remember.

  • Email registration with verification
  • One-click Google login
  • Email auto-verified via Google
  • Secured with OAuth 2.0
Portal customization screen in PAWSI
10
🎨White-Label Customization

Portal Customization

Style the portal to match your business brand. Logo, colors, banner, even UI scale. Customers see your brand, not PAWSI.

  • Upload a logo and welcome banner
  • 20+ accent color choices
  • Adjust border radius and UI scaling
  • Custom URL slug (yourbusiness.pawsi.id)
📧
Invite Customers
Customer Invitation
Generate a personal invite link
Customer data auto-filled
Share via WhatsApp or email
11
📧Customer Invitation

Invite Customers

Send a personal invite to existing customers. A dedicated link with pre-filled data. They just set a password and can start using the portal right away.

  • Generate a personal invite link
  • Customer data auto-filled
  • Share via WhatsApp or email
  • Track status: invited/joined
🎁
Referral Program
Referral Rewards
Unique referral code + QR code
Rewards for both referrer and referee
Dashboard: total referrals and conversions
12
🎁Referral Rewards

Referral Program

Customers get a unique referral code with a QR code. Refer a friend, earn a reward. Measurable word-of-mouth marketing with a full dashboard.

  • Unique referral code + QR code
  • Rewards for both referrer and referee
  • Dashboard: total referrals and conversions
  • Full reward history
Multi-location screen - iPhone
13
📍Multi-Branch Support

Multi-Location

Have more than one location? Customers can pick the nearest branch when booking. Every branch has its own slots, staff, and services.

  • Customers pick a branch when booking
  • Separate slots and staff per branch
  • Services can differ per location
  • One portal for every branch

Stop replying to booking chats one by one.
Send the portal link, and you're done.

Customers pick their own date, time, and favorite groomer. They pay the deposit directly via QRIS. You just get notified when a new booking comes in.