F&B + Kitchen Production
Menus, variants, recipes and production flow for pet cafés.
Rp25.000/monthIncluded in Pro Plus
Clear pricing.
One system built to grow.
Choose one of two full plans, or the specialized package for businesses dedicated to home grooming. All prices are PAWSI’s current final prices in Rupiah.
2 months free
ProfessionalCore operations for pet care and retail businesses.
Rp388.000/month
Rp1.164.000 billed every 3 monthsper branch · 6 login accounts · IDR
- Hybrid checkoutServices and retail in one transaction
- Customers and petsProfiles, care history, and vaccination records
- CalendarGrooming, boarding, daycare, home grooming, and transport
- Service CenterToday’s booking workspace
- RecreationDog park and swimming pool
- InventoryProducts, suppliers, POs, batches, expiry, and stock
- ReportsOperational reports, Profit and Loss, and commissions
Unlimited products, services, staff and devices
Discuss ProfessionalPro PlusBest valueThe full package with portal, payments and every operational add-on.
Rp888.000/month
Rp2.664.000 billed every 3 monthsper branch · 10 login accounts · IDR
- Everything in Professional
- Customer portalOnline booking from your customers
- Online paymentsXendit and DOKU integration included
- Loyalty and promotionsMemberships, vouchers, promotions, and customer wallets
- ConsignmentInbound/outbound consignments and supplier reporting
- F&B and suppliesMenus, kitchen production, and service consumables
- Team operationsDigital handovers, facial attendance, and HRIS
Unlimited products, services, staff and devices
Discuss Pro PlusThe monthly rate is billed every 3 months in advance. Annual billing provides 12 months for the price of 10, paid upfront. Advanced Accounting is sold separately on both plans.
Specialized package
Home Grooming
For businesses dedicated to mobile home grooming. This package sits outside the two full plans and excludes POS and product inventory.
Rp288.000/month
Rp864.000 billed every 3 monthsper branch account · IDR
- Home-grooming calendar and visits
- Work orders and field-work reconciliation
- Orders and Professional customer and pet CRM
- 6 login accounts · unlimited operational staff and devices
Try before subscribing
7-day free trial.
After basic business verification and a demo, the trial starts on an agreed date. No card or advance payment, and no automatic conversion. You pay only if you agree to subscribe.
Transport is included in Professional and Pro Plus without an add-on fee.
Veterinary clinical functionality is coming soon and is not available for activation.
Included in Pro PlusYour customer’s payment.
Your customer’s payment.
Straight to your business account.
Connect your business’s Xendit or DOKU account with your own credentials. Payments are processed through your payment gateway account, without PAWSI holding the funds.
Your account.
Use your business’s own payment gateway account and API keys.
Your funds, your control.
Receive funds in your business’s payment gateway account and manage payouts through that provider.
We help you connect.
The PAWSI team helps set up the integration so your business is ready to accept payments.
Integration is included in your Pro Plus subscription. Transaction fees and payout schedules follow Xendit or DOKU’s terms.
For businesses with multiple branchesOne system.
One system.
Every branch connected.
Manage stock, teams and reports across branches, with access you control.
Discuss your business needs- Every branch uses the full plan price.
- Login accounts scale with your active branches.
- Set permissions and review each branch’s operations.
Subscription total12 login accounts · excluding add-onsRp776.000/month
For Professional customers
Add only what you need.
Individual add-ons require an active Professional subscription. Pro Plus includes every operational add-on below; Advanced Accounting remains separate.
Facial Attendance + HRIS
Facial-recognition attendance and staff administration.
Rp100.000/monthIncluded in Pro Plus
Membership per Pet
Memberships and service discounts for each pet.
Rp50.000/monthIncluded in Pro Plus
Handover + Remote E-signature
Handover forms that can be signed remotely.
Rp100.000/monthIncluded in Pro Plus
Promotions + Vouchers with Advanced Tracking
Issue vouchers and track quotas and validity. Manual and line-item discounts remain available without this add-on.
Rp50.000/monthIncluded in Pro Plus
Consignment In/Out + Supplier Reporting
Manage inbound and outbound consignments, partner stock, sales and settlement.
Rp50.000/monthIncluded in Pro Plus
Customer Deposit Wallet
Manage customer stored balances and their transaction history.
Rp50.000/monthIncluded in Pro Plus
Service Inventory Consumption Tracker
Connect supply usage with services and the staff who perform them.
Rp50.000/monthIncluded in Pro Plus
Advanced Accounting
Chart of accounts, journals, balance sheets, cash flow and reconciliation.
Rp200.000/monthSeparate on both plans
The Home Grooming package may add only Membership per Pet and Promotions + Vouchers, each Rp50,000/month. The customer portal is available only with Pro Plus. Veterinary clinical functionality is coming soon. Contact us
Take a closer look
Compare plans.
Before you get started.
How does the 7-day free trial begin?
PAWSI first performs a basic verification that the applicant represents a real pet business and holds a demo session. The trial starts on a mutually agreed date. No card or advance payment is required, there is no automatic conversion, and you pay only if you agree to subscribe.
Do the prices include VAT?
PAWSI is currently not registered to collect Indonesian VAT, so it does not charge VAT. Displayed prices are the current final PAWSI subscription or add-on prices. Payment-provider transaction fees remain separate where applicable.
Is payment gateway integration included in Pro Plus?
Yes. Pro Plus includes PAWSI’s integration fee for Xendit and DOKU using your business’s own account and credentials. Funds go to your business gateway account; PAWSI does not hold customer funds. Transaction fees, approval and payout schedules follow the provider.
Can add-ons be purchased without a plan?
No. A business must subscribe to Professional before purchasing individual add-ons. Pro Plus includes every currently available operational add-on; Advanced Accounting remains separate on both plans.
Do Transport and hotel open bills cost extra?
No. Transport and hotel open bills are included in Professional and Pro Plus without an add-on fee.
What is included in the specialized Home Grooming package?
This package includes the Home Grooming module, Orders and the same base CRM as Professional. It excludes POS, products, inventory and other Professional capabilities. It costs Rp288,000/month or Rp2,880,000/year per branch account, with 6 login accounts, unlimited operational staff and unlimited devices. Membership per Pet and Promotions + Vouchers may each be added for Rp50,000/month.
Are products, services, staff or devices limited?
Professional and Pro Plus support unlimited products, services, operational staff and devices. Login limits remain 6 per branch for Professional and 10 for Pro Plus. Home Grooming supports unlimited staff and devices with 6 logins, but excludes the product/POS catalogue.
How is 3-month billing calculated?
Plan prices are shown per month. If you do not choose annual billing, invoices are paid every 3 months in advance: Rp1,164,000 for Professional, Rp2,664,000 for Pro Plus, or Rp864,000 for Home Grooming per branch.
How is annual billing calculated?
Annual plans provide 12 months for the price of 10 and are paid upfront: Rp3,880,000 for Professional, Rp8,880,000 for Pro Plus, or Rp2,880,000 for Home Grooming per branch.
What does an additional branch cost?
Each separately configured and reported branch uses one subscription at the full plan price. Login-account capacity scales with active branches.
Can I purchase the customer portal separately?
The customer portal is included in Pro Plus and is not offered as a new Professional add-on.
What happens if I cancel?
Cancellation stops renewal. Access continues through the paid period, then the account ends immediately with no read-only access period. Complete your data export before that date.
Are subscription payments refundable?
Subscription payments are non-refundable except for duplicate or incorrect charges and refunds required by Indonesian law. There are no prorated refunds. For a serious PAWSI-caused outage, an extension or refund may be offered case by case and is not automatic.
What help is included when getting started?
Every paid package includes free standard migration for supported CSV/Excel data, two live online onboarding sessions (up to 90 minutes for owners/admins and 60 minutes for staff), remote launch help, and check-ins after the first operating day and after seven days.
When is support available?
Every business receives a dedicated account manager through WhatsApp or phone. Support is staffed Monday–Sunday, 08:00–17:00 WIB. Response targets use staffed hours; messages received outside those hours start their timer at the next 08:00 opening.
Does PAWSI fit retail shops or product suppliers?
Yes, where the workflow fits. PAWSI supports retail checkout, SKUs and barcodes, tiered wholesale pricing, purchasing, batches and expiry, stock, multiple branches, and outbound consignment and supplier reporting through the applicable plan or add-on.
Is veterinary clinical functionality available?
No. Veterinary clinical functionality is coming soon and is not available for activation.