About PAWSI
What is PAWSI?
PAWSI is an all-in-one pet care business management platform built specifically for the Indonesian market. We provide a complete solution for grooming salons, pet hotels, daycare, pet transport, and pet shop retail. Unlike a generic POS (Point of Sale), PAWSI was built from the ground up to understand the unique workflow of a pet care business.
Our platform helps pet care business owners run day-to-day operations more efficiently - from service booking, customer and pet management, staff schedules, to complete financial reports. Everything integrated into one easy-to-use system.
Why is PAWSI Different?
1. Built Specifically for Pet Care
Not a generic POS forced to fit pet care. Every feature we build is made specifically for the needs of grooming, pet boarding, daycare, and pet transport. We understand that a pet care business isn't just about selling products - you need to manage service bookings, customer pet data, groomer schedules, automatic reminders, and much more.
2. Built for the Indonesian Market
An Indonesian-language interface, local payment gateway integration (QRIS, OVO, GoPay, DANA, Virtual Account for BCA/Mandiri/BRI/BNI), and features that match how pet care businesses actually operate in Indonesia. We understand the unique needs of the local market.
3. A Complete End-to-End Workflow
From a customer's first booking, check-in, service delivery, payment, to customer follow-up - everything is integrated into one system. No more juggling WhatsApp, Google Sheets, and separate manual notes.
PAWSI's Full Feature Set
Grooming Management
Manage grooming services with ease: schedule bookings, choose grooming packages (basic grooming, full grooming, spa treatment), assign a groomer, track service progress, and generate receipts automatically. Automatic WhatsApp reminders for customers.
Pet Hotel Management
Room booking, check-in/check-out, room availability management, tracking pets staying on-site, feeding and activity schedules, photo updates for owners, and automatic billing based on length of stay.
Daycare Management
Manage daily boarding: daycare registration, pet attendance tracking, daily activities, feeding and play schedules, owner reports, and flexible payment options (daily/monthly).
Pet Transport
Manage pet taxi service: pickup/drop-off booking, driver assignment, route tracking, delivery confirmation, and complete trip history.
Retail Hybrid POS (Pro & Pro Plus)
A hybrid Point of Sale that combines services (grooming, hotel, daycare, pet transport, recreation) and retail products on a single receipt. Includes: product & category management, FIFO inventory with batch & expiry dates, camera barcode scanning, returns & refunds, and direct integration with financial reports.
White-Label Customer Portal (Pro Plus)
An online booking portal with your own business brand (yourbusiness.pawsi.id). Customers book grooming, pet hotel, and daycare 24/7, manage their own pet profiles, pay deposits via QRIS, view daily photo updates while their pet is boarding, and reschedule on their own without contacting the business. Cuts admin workload by up to 70%.
Customer CRM & Database
A complete database of customers and their pets: service history, preferences, allergies/special health conditions, vaccinations, important notes, and transaction history. A loyalty program for repeat customers.
Reports & Analytics
A real-time dashboard with business insights: daily/monthly/yearly revenue, most popular services, top customers, staff performance, low-stock inventory alerts, and data export for accounting.
Staff Management & RBAC
Role-Based Access Control (RBAC) for staff: owners can restrict staff access by role (admin, cashier, groomer, etc.), track staff activity, work schedules, and complete audit logs for security.
Who is PAWSI For?
Grooming Salon
From a small salon to a large grooming franchise. Manage bookings, groomer schedules, service packages, and a customer database with ease.
Pet Hotel & Boarding
Room management, reservation booking, check-in/out, feeding schedules, and photo updates for pet owners boarding their beloved pets.
Pet Daycare
Pet attendance tracking, daily activities, daily/monthly payments, and communication with owners.
Pet Shop with Services
A shop that sells retail products while also offering grooming/hotel services. PAWSI's Professional Plan gives you a complete POS plus service management.
Pet Transport Service
Pet taxi service with tracking and driver management.
Multi-Location Pet Care Business
Businesses with multiple branches can manage every location from one centralized dashboard with PAWSI's multi-tenant support.
Transparent Pricing
Pro / Professional - $20/month
A complete feature set for a growing pet care business. Suited for grooming, pet hotel, daycare, and pet shops with retail & inventory.
Includes: Multi-Service POS (Grooming + Hotel + Daycare + Pet Transport + Recreation + Retail on 1 receipt), Complete Pet Database (breed, weight, medical history, allergies, photos), Full Loyalty Suite (Points + Member Tiers + Per-Pet Stamp Card + Service Rewards), Groomer Calendar with Smart Scheduling, Pet Hotel & Daycare Management, Pet Transport with Google Maps, FIFO Inventory + Batch + Expiry Date, Purchase Orders + Suppliers + AR/AP, Automatic Per-Staff Commission, WhatsApp Template Engine, Multi-Branch from One Centralized Dashboard, Staff RBAC + Audit Trail.
Annual $200 (save 2 months).
Pro Plus - $49/month
Professional + White-Label Customer Portal + Payment Gateway, every add-on included. For businesses that want customers booking & paying online 24/7.
Includes: Everything in Pro + 24/7 Online Booking Customer Portal (yourbusiness.pawsi.id, full customization: logo, banner, colors, domain), Email & Google Login + Guest Booking, Xendit Payment Gateway, Self-Service Pet Profiles, Open Bill Hotel Billing + Daily Photo Updates, Per-Pet Membership System + Auto Service Discounts, Supplies Tracking (automatic stock deduction per service), F&B/Restaurant Module for Pet Cafes, Promo Codes & Referral Program, E-Signature Handover Forms, Staff Attendance (PIN + Face Recognition + Kiosk Lock).
Annual $490 (save 2 months).
À la carte add-ons (for Pro customers)
Pro plan customers can add features as needed without upgrading to Pro Plus.
- • F&B / Restaurant Module for Pet Cafes: $1/month
- • Per-Pet Membership System: $3/month
- • Promos & Vouchers: $3/month
- • Product Consignment: $3/month
- • Supplies Tracking: $3/month
- • Open Bill Hotel Billing: $3/month
- • Handover Form + Remote E-Signature: $5/month
- • Staff Facial Recognition Attendance + Device Lock: $5/month
- • Xendit Payment Gateway Integration: $8/month
- • Chart of Accounts (Advanced Accounting): $10/month (add-on only)
Free 7-day trial for every plan. No credit card. No long-term contract. Upgrade, downgrade, or cancel anytime.
Technology & Security
🔒 Enterprise-Grade Data Security
We take protecting your business data seriously. PAWSI uses bank-grade security technology to keep your customer data confidential and intact.
SSL/TLS Encryption
All data communication between your browser and our servers is protected by a valid SSL/TLS certificate. A 256-bit encrypted HTTPS connection ensures your data can't be intercepted or altered by third parties.
AES-256 Data Encryption
Your business data is encrypted at rest using AES-256 encryption - the same encryption standard used by militaries and financial institutions. Customer data, transactions, and sensitive information are stored securely.
Automatic Encrypted Backups
Your database is automatically backed up every day with encryption. Backups are stored across multiple data centers for disaster recovery. Your data will never be lost, even in a worst-case scenario.
Audit Logging & Monitoring
Every system activity is recorded in an encrypted audit log. We monitor 24/7 to detect anomalies or unauthorized access. Role-Based Access Control (RBAC) ensures staff only access the data they need.
Cloud-Based & Mobile-Friendly: Access from any browser (Chrome, Firefox, Safari, Edge) on desktop, laptop, tablet, or smartphone. No software installation required. A cloud-based platform on SOC 2 compliant infrastructure.
99.9% Uptime Guaranteed: Modern cloud infrastructure with load balancing and automatic failover. We guarantee 99.9% availability so your business is never disrupted.
Encrypted Local Payment Gateway: Secure integration with QRIS, OVO, GoPay, DANA, and Virtual Accounts from BCA, Mandiri, BRI, BNI. Every payment transaction uses PCI DSS compliant security protocols.
Data Privacy & Compliance: We comply with personal data protection regulations. Your customer data is stored in Indonesian data centers with full compliance to local privacy standards.
Indonesia-Based Customer Support: An Indonesian-speaking support team is ready to help via WhatsApp (available 24/7 for security incidents). Full documentation and video tutorials available.
Ready to Transform Your Pet Care Business?
Join hundreds of pet care businesses across Indonesia already benefiting from PAWSI. Start free for 7 days, no credit card required.