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Pet shop management software

One system for your pet shop, grooming and boarding.

Pet businesses rarely run one service. PAWSI connects checkout, service schedules, customer and pet profiles, loyalty, stock and staff, so your team never re-enters data between apps.

One customer visit

Argo boards. Max gets scaling. Their owner also shops.

The team adds boarding for Argo and scaling for Max, then places three products and one package in the same cart. Everything is reviewed once before payment.

Argo boards at the hotel, Max receives a service, and the customer adds three products and one package to the same transaction.
Argo boards at the hotel, Max receives a service, and the customer adds three products and one package to the same transaction.
How it works

Each team keeps its own workflow. The data stays connected.

Service teams continue working from their schedules and workspaces. The cashier sees service charges, products, and packages when the customer is ready to pay.

Service teams

Run the work according to each service.

Grooming uses groomer schedules. Boarding uses rooms and stay dates. Daycare and transport retain their own workflows.

  • Service-specific schedules and staff
  • Records stay with the correct pet
  • Service charges join the customer transaction
Checkout

Review everything the customer needs in one place.

The cashier can review services by pet, add products or packages, apply eligible promotions, then continue to payment.

  • Services grouped by pet
  • Products, packages, and promotions in the same cart
  • One total to review before payment
Additional features

What stays connected in PAWSI.

One profile for the whole pet family

Customer details are stored once, while weight, vaccination, care notes, and history remain attached to each pet.

Keep services clear for each pet

Add boarding for one pet and grooming for another. Pet names, schedules, staff, rooms, add-ons, and subtotals remain distinct within the cart.

Products and packages join the same transaction

Cashiers can add food, accessories, or service packages without opening another transaction. Items remain grouped for review before payment.

Follow up services from the Service Centre

See active transactions, pets needing attention, and bills awaiting payment from the same customer workspace.

Use loyalty around how customers actually spend

Points or service rewards can support customer visits. Per-pet memberships, promotions, vouchers, and customer wallets are available where enabled.

Keep a history you can trace

Return to the customer or pet profile to review earlier transactions and services according to staff permissions.

Talk to PAWSI

Run a pet shop alongside pet-care services?

Tell us which services you run. We can organise profiles, schedules, stock, transactions, and team access so they work together in one PAWSI setup.

Discuss your hybrid businessCompare plans

Availability depends on your plan, enabled modules, configuration and permissions.

Frequently asked questions

Which pet businesses is PAWSI for?

Retail pet shops, grooming, boarding and daycare, pet transport, home grooming, multi-branch businesses, and supplier or distributor brands. Veterinary clinical features are coming soon and cannot be activated yet.

Are customer and pet records connected across services?

Yes. Customer and pet profiles connect to checkout, scheduling, services and loyalty, with access controlled by staff roles and permissions.

What if a customer has not paid in full?

Orders can stay unpaid, partly paid, paid, overpaid or refunded. Loyalty points stay pending while unpaid and become available in proportion to payment.

Does it work across branches?

Yes. Checkout, orders, cash sessions, schedules, boarding and stock are kept per branch, with stock shipments between branches and staff permissions per branch. Each additional branch is billed at the plan rate.

Can I export my data?

Yes. Customer and operational data can be exported to CSV or Excel, including customers, pets, orders, products, stock, commissions and loyalty.

Is there a free trial?

Professional, Pro Plus and the Home Grooming package include a 7-day free trial. After a basic business verification and a demo session, the trial starts on an agreed date. No card or advance payment is needed, and it never converts automatically.