The best pet care software in Indonesia, built for how you work.
PAWSI was born here, built around how Indonesian petshops actually operate day to day. And we don't stop there: we keep developing it together with you, wholeheartedly.
We built PAWSI because we know how messy running a pet care business can be. Bookings in a WhatsApp group, stock in Excel, commissions tracked by hand, and at the end of the month the numbers never quite add up.
So we built one place for all of it, following how petshops actually work. But what we're proudest of isn't the feature list. What we're proudest of is this:
PAWSI Wasn't Designed Behind a Desk, It Grew From Your Stories.
Other vendors might sell you a rigid system and disappear after the transaction. For us, shipping PAWSI is only the first step. Our commitment is to keep showing up, listening to your operational challenges, and making sure your pet care business runs more efficiently, day after day.
Warm regards, the PAWSI team
3 Reasons Petshop Owners Trust Their Business to PAWSI
Not because it has the most features, but because the system is built right, grows alongside your shop, and comes with support all the way until your business runs smoothly.
We understand how petshops actually run
Grooming rates that scale with a dog's size, hotel rooms billed per night, house-call pickups, even pet cafes. It's all been thought through from the start, because PAWSI was built for pet care, not a generic POS forced to fit.
- Pricing follows pet size and breed
- Grooming, hotel, daycare, transport, F&B
- Mix-up-proof tags at check-in
- Vaccination review and pet ID cards
Small
IDR 80k
Medium
IDR 130k
Large
IDR 190k
Need a New Feature? We're Ready to Build It
Is there a specific workflow at your shop we haven't covered yet? Tell us. Every feature update in PAWSI comes directly from conversations with petshop owners facing real problems every day. We make sure the system keeps evolving based on relevance, not assumptions made behind a desk.
- Your feedback often becomes the next feature
- Built from real needs, not trends
- Often at no extra cost
- Real releases, not promises
You tell us what you need
Our team builds it
It ships to you
PAWSI stays with you, not just at the sale
For us, this isn't just about selling a license. The PAWSI team stays with you from day one: helping migrate data from your old system, training your team, and answering daily questions on WhatsApp, answered directly by a responsive, solutions-minded human support team, not an automated bot. We want your business to run and grow, not just subscribe.
- Fast response during business hours
- Indonesian-language WhatsApp support
- Help moving from Excel or an old system
- Onboarding and team training
Fast replies, not delays
Answered by people, not bots
Help migrating your data
Continuously updated
One day of operations, one system
From a customer booking to your follow-up, everything connects, with no switching between apps or re-entering data.
Local From Day One, Complete Down to the Operational Roots
QRIS, Xendit, WhatsApp templates, Bahasa Indonesia, down to special pricing for local holidays. Behind it all is a system deep enough to run your entire operation.
106features
Covers every operation from service booking to automatic financial reports in one system.
14modules
POS, inventory, hotel, grooming, accounting, staff management, and loyalty programs, all connected.
47+businesses
Pet care businesses across Indonesia trusting PAWSI with their daily operations.
We don't just ship software, we go to your shop
Our team comes on-site to help with setup, train staff, and make sure PAWSI actually works in your daily operations. Because for us, your success is our success.
Frequently asked questions
If the need is useful for many petshops, most likely yes, and often at no extra cost. Our development direction is genuinely shaped by user feedback. Just tell us via WhatsApp or support; we'll be upfront about whether it's possible and roughly when.
A regular POS is built for shops in general, then forced to fit pet care. PAWSI was built from the ground up for pet care: pricing that follows pet size and breed, groomer schedules, hotel rooms billed per night, house-calls, vaccination review, down to automatic accounting. It's all already there, not bolted on.
Yes. Built in Indonesia for how pet care businesses actually run here: QRIS and Xendit, WhatsApp templates, Bahasa Indonesia, VAT and taxpayer status, down to seasonal pricing for local holidays. Support is also an Indonesian-speaking team.
You don't need to start from zero. Our team helps migrate your customer, pet, and product data from Excel or your old system, complete with onboarding and team training. You're not left on your own during the transition.
The Professional plan starts at $20 per month, covering core operations. There's a free 7-day trial with no credit card required, so you can try it before deciding.