Pet Retail

Your pet shop, lighter to run

Fast checkout, stock that's always accurate, a customer database, and loyalty that brings buyers back. One system for a shop focused on selling products.

PAWSI product dashboard: stock list with low-stock alerts, Anti Flea Spray detail with SKU, tiered wholesale pricing, and margin

Smooth sales, controlled stock, returning customers

For a retail shop, what matters is fast checkout, stock that's never off, and buyers who want to come back. PAWSI brings all three together.

0double entry

one checkout transaction deducts stock and adds customer points at the same time, with nothing re-entered elsewhere.

FIFOaccurate stock

every batch is tracked for when it arrived and expires, with automatic alerts when stock runs low before the shelf goes empty.

1database

customers, purchase history, and loyalty points live in the same place as checkout and stock.

The Furry Petshop team using PAWSI on a tablet for checkout and stock
Stock on paper used to drift from what was actually on the shelf, and regular customers slipped through. Now checkout, stock, and member points all run on one system — low stock gets caught earlier and members come back more often.

Furry Petshop

· Pet Retail Shop

Royal Canin Store

Business type

Pet Retail Shop

Used for

Checkout · Stock · Members

Running a pet retail shop, step by step

Four things that keep a retail shop running every day, each backed by a PAWSI module you can explore further.

1Step 1 · Sell

Scan and close out at the counter

The core of a retail shop is sales. In the checkout module, scan a product barcode, take QRIS, cash, or split payment, and the receipt prints in seconds. Stock is deducted automatically at the same time.

  • Barcode scanning
  • QRIS & split payment
  • Instant receipts
Checkout · Scan & pay

Royal Canin Adult 2kg

×1

Rp268.000

Cat Litter 10L

×2

Rp130.000

Dental Snack Dog

×1

Rp45.000
TotalRp573.000

QRIS, cash, split payment. Stock is deducted instantly.

2Step 2 · Stock

Stock stays accurate without manual counts

Every product has a complete card: SKU, category, selling and cost price with margin, down to tiered wholesale pricing. Every sale immediately deducts stock in the inventory module using FIFO per batch and expiry date, and a low-stock warning appears before a best-seller runs out on the shelf.

  • Catalog & wholesale pricing
  • FIFO per batch
  • Low-stock alerts
Stock · Accurate per batch

Royal Canin Adult 2kg

FIFO · exp 11/2026

24

Cat Litter 10L

below minimum (5)

3

Dental Snack Dog

FIFO · exp 03/2027

41

Automatic FIFO, with alerts when stock runs low.

See the Inventory Management module
3Step 3 · Customers

Know who's buying from you

Every transaction links to a customer profile in the CRM module. See purchase history, favorite products, and their pets, so you can offer the right restock and recommendations.

  • Purchase history
  • Pet profiles
  • One database
Customer · Rina & Milo
Total spendIDR 3.2M · 14 transactions
Buys oftenPremium cat food
Pet: Milo (cat, 3 yrs). Buys litter roughly every 3 weeks — time to suggest a restock.

Purchase history & pet profile from one database.

4Step 4 · Loyalty

Give them a reason to come back

Turn buyers into members with multiple tiers, each with its own discount that applies instantly at checkout. Once total spend crosses a points threshold, a member is promoted to the next tier automatically with nothing to set manually, giving customers a reason to keep shopping with you.

  • Membership tiers
  • Discount per tier
  • Automatic tier upgrades
Member · RinaGold

Membership tiers

Silver0 pts2% off
Gold1,000 pts5% off
Platinum2,500 pts8% off
Toward Platinum1.240 / 2.500

Automatic tier upgrades from total spend, member discount applied instantly at checkout.

One system, four modules working together

This page is the gateway to the modules that run your retail shop. It starts with POS checkout, which automatically deducts the product catalog & FIFO stock, connected to the customer database and loyalty program. Want the full-business picture, including multi-location and services? See Pet Shop Management.

Frequently asked questions

This page is the full picture for a retail pet shop that sells products as its core business. It ties together existing modules (POS, Inventory, CRM, Loyalty) from a retail shop's point of view. For details and a demo of each module, visit its dedicated page: POS, Inventory Management, Customer CRM, and Loyalty Program.

Yes. PAWSI works as a pure retail setup: barcode-scanning checkout, FIFO stock with low-stock alerts, a customer database, and loyalty. When you add a service like grooming, the module is already there in the same system with no app switch.

Yes. Every checkout deducts stock per batch using FIFO, and customer loyalty points increase at the same time, with no double entry. Stock in the system always matches what's on the shelf.

Yes. Each location has its own stock and checkout, while sales reports can be viewed per location or combined. See the Pet Shop Management page for the multi-location picture.

A device with a browser is enough. Add a barcode scanner and receipt printer if you want, but checkout still runs from a phone, tablet, or shop computer.