Loyalty and promo program for pet care businesses
Build loyal customers with reward points, member tiers, vouchers, a referral program, and automatic promos. Increase repeat orders and customer lifetime value.
Why does a pet care business need a loyalty program?
Routine grooming, boarding over the holidays, monthly food purchases. Pet care customers have recurring spending patterns. Without a loyalty system, you lose the chance to bring them back and get referrals from friends.
Many pet shops still use manual paper stamp cards that get lost or forgotten. PAWSI digitizes all of it: points are logged automatically, member tiers rise with spending, and customers can check their points in the online portal.
Loyalty & Promotions
Loyalty and up-sell programs built specifically for pet shops
Just pick the program that fits your store best. Need something more specific? PAWSI is ready to help customize it.
Pricing Rules
Set it once, and pricing adjusts itself all year.
Complete loyalty & promo features
Automatic Reward Points
Customers earn points on every transaction. Set how many points per rupiah, minimum redemption, and available rewards. All automatic.
Member Tiers
Create custom tiers to fit your business. Customers move up tiers based on total spending. Higher tiers get more benefits: extra discounts, priority booking, free services.
Service Reward Program
5th grooming free, or 3 nights of boarding with 1 bonus night. Build a service reward program that drives repeat visits.
Subscription Packages
Sell monthly grooming or weekly daycare packages. Customers pay upfront and use credit on each visit. Usage is tracked automatically.
Vouchers & Promo Codes
Create discount vouchers for specific occasions: a pet's birthday, holidays, a new branch's grand opening. Unique codes, usage limits, and expiry dates.
Referral Program
A unique referral code per customer. Friends who sign up and book get a discount, the referring customer gets points. Win-win.
Automatic Promos
Set promos that run themselves: a pet's birthday discount, new-member promos, or happy hour during slow times. Automatic WhatsApp notifications.
Customer Insights
See customer lifetime value, top spenders, RFM segmentation, and customers who are visiting less. Data for smarter promo decisions.
Integrated with your POS and booking
The loyalty program isn't a separate module. When a customer pays at POS checkout, points are added automatically. When they book grooming or pet boarding, service rewards are tracked automatically. All the data is logged in financial reports.
Frequently asked questions
How does the reward points system work?+
Points are logged automatically on every transaction. The owner sets how many points per rupiah, the minimum redemption, and the rewards. Customers can check their point balance in the online portal (Pro Plus).
Can I build a referral program?+
Yes, a unique referral code per customer. Friends who book get a discount, the referring customer gets reward points. Available on the Pro Plus plan.
Which plan includes loyalty features?+
Reward points and service rewards from the Professional plan up. Vouchers, automatic promos, and referrals on the Pro Plus plan.
Can member tiers be customized?+
Yes, you can create custom tiers for your business (tier name, spending threshold, benefits per tier). Customers move up tiers automatically based on total spending.
Can I sell grooming subscription packages?+
Yes, create monthly grooming or weekly daycare packages. Customers pay upfront and use credit on each visit. Usage is tracked automatically.
Ready to build loyal customers for your pet care business?
Reward points, member tiers, vouchers, and a referral program. Try it free for 7 days.